All domestic orders are processed within 24 hours and shipped via USPS 2-3 Day Priority Mail. Once your order has shipped, you will receive an email with your USPS5. tracking number. For additional questions about shipping or to request overnight shipping, please DM us on Instagram at @ciedenim. We will get back to you between Monday - Friday 10:00am - 6:00pm EST. Express shipments are typically done through UPS. Additional charges will apply to overnight and express shipments. Shipping charges are non-refundable.
Orders will be shipped by UPS or USPS for international shipping and will be processed and ship within 48 business hours. We ship via UPS and USPS for international orders. Once your order ships, it generally takes 5-10 business days to be delivered. Please note, we have no control over UPS shipment, USPS shipment or customs delays. Such delays can prolong delivery times up to 20 business days and you should contact the shipping provider for further information. CIE Denim is not responsible for customs fees, duties, or packages lost due to incorrect address information. Shipping charges are non-refundable.
Orders typically ship within 24 hours, but can take up to 2 days to ship. Orders placed Friday-Sunday will ship out Monday.
We do our best to ensure the timely delivery of all orders. When selecting our USPS 2-3 Day Priority Mail, or international shipping options, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.
TRACKING MY ORDER
As soon as your item ships, you will receive an email with a tracking number that you can use to track the status of your order. If you want to change the address or have a question about the whereabouts, please first contact the shipping carrier directly as we do not control packages once they leave our shipping center. Please have your tracking number ready.